Contact Us

For all your product, warranty, support and company inquiries use one of the methods below.

Customer Support:

Wholesale, Distribution and Sales Inquiries :

We are looking for distributors and agents in USA, Canada, Europe, UK, Japan,Asia and Australia. For more details, click on the "Become a Dealer" page in the footer.

For Press, Media and Influencer Collaboration:

Telephone & SMS:

Toll Free:

Toll Free :+1 517 529 2555


Mon–Fri, 10am-8pm (CT)
Sat–Sun, 10am-5pm (CT)

Corporate Office:

Hong Kong Office :

Address: Suite 23A02, 22A Floor, Tower 2, The Gateway, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong 

Manufacturing Company: Chestnut Pet Technology (Shenzhen) Co., Ltd

Send us a Message

If you have any questions, please don't hesitate to message us directly. We'll get back to you within one business day.

Free, Fast Shipping

Shipping and Tax included, and we ship all orders within 1-3 business days!

Hassle-Free Returns

PalFur provides a straightforward, hassle-free warranty.

30-Day Guarantee

Get a full refund when you return your unsatisfied products within 30 days.

Lifetime Customer Support

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